Data Center Disaster Recovery Preparedness And Business Continuity Plans – Before the 90s, we saw Chennai city as a peaceful place where the risk of natural disasters was minimal. However, in the last decade, we have seen natural disasters in all their forms – hurricanes, earthquakes, tsunamis and the new global pandemic COVID-19.

In 2004, a magnitude 9.1 earthquake struck the Indian Ocean near Indonesia, causing a massive tsunami that killed about 8000 people off the coast of Chennai. Heavy waves washed up on the shores, causing damage and property damage to several IT and telecom companies in the area. Our Zoho office was not affected by the storm, but staff shortages were a challenge at the time.

Data Center Disaster Recovery Preparedness And Business Continuity Plans

In 2015, we saw the worst monsoon rains in Chennai, followed by unprecedented floods, leaving thousands of people stranded in deep waters. It rained in Chennai for a month and the houses of many of our employees were affected.

Confluence Data Center Disaster Recovery

We are prepared this time. We asked our BCDRs and some of our most important customer service teams to relocate to our offices in Austin, USA and Tenkasi, Tamil Nadu for continued operations. It was also confirmed that our employees will be provided with accommodation for their safety and business as usual; Some of our employees worked from their homes.

This problem opened our eyes and helped us understand how lack of planning can be fatal for new organizations like ours. We created a Business Continuity Steering Committee (BCDRC) to create business continuity plans (BCDRs) for two critical aspects of our business. Here, we believe in being prepared for different disasters by implementing this plan, depending on the impact and nature of the disaster.

The biggest test of an organization’s reputation is its ability to deal with a problem. We find that not all problems are the same. Strength and lifespan will vary, so there is no one way to rule out a problem.

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The key to coming out flawless is preparation. For this purpose, there is a general framework for problem management to determine the appropriate response to each type of problem. Our crisis management and business continuity processes managed by our BCDRC include the principles of corporate crisis management, emergency response management, IT disaster management/recovery (technology), business continuity, (management/management), information security management and risk management. ,

BCDR has its own discipline, so we have to do it that way. BCDR and preparedness should be brought to the grassroots level and considered as one of the core processes and continuous improvements.

In recent decades, the frequency of natural disasters has been increasing – and the high costs indicate the need for a business continuity plan to continue operations in the event of a disaster. As an enterprise, we are well aware that BCDR is essential to avoid and mitigate the risks associated with operational disruption.

What Is A Business Continuity Plan (bcp)?

A disaster affects organizations differently – one organization’s roof collapses, another is flooded, and a third escapes unharmed. While some disasters such as hurricanes can cause loss of life or serious injury, others are less dramatic such as a major IT crisis. At Zoho, we believe that being prepared is the key to properly handling all types of incidents and ensuring business continuity. (If you’re running a business, you should do this too!)

Our BCDR outlines a performance-based enterprise approach, covering the operational capabilities of our data centers, IT operations, systems, customer service operations and critical communications strategies and Zoho’s power in emergency situations.

The history of continuity planning is replete with examples of companies going out of business after a disaster. Many enterprises are focusing their attention on business continuity, knowing that downtime, especially in the long term, can cause serious problems and costs for them. Administration.

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A comprehensive BCDR is the key to mitigating emergency and late-stage downtime, allowing organizations to eliminate areas of failure, align plans, and quickly restore operations. However, while some businesses struggle to plan and manage, others have many reasons to plan:

What do your employees do when something happens at your physical location? Yes, we hire the most knowledgeable and experienced people, but allowing employees to react and work on their own exacerbates existing problems. A well-written business continuity plan, proper policies, and training and live simulations can ensure that employees are prepared for disasters and keep their operations on the radar.

While we appreciate hope, hope is better than the unexpected. The reality is that all organizations are in crisis. A lack of backups, disaster recovery plans, and business continuity can cripple a business in the event of a disaster.

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We have been in business for almost 20+ years and have achieved many achievements in this journey. Thus we know that although insurance is part of the business continuity strategy, it cannot cover peripheral losses arising from an event such as loss of customers, market share, or stopping the development of a new product.

This happened to us – we didn’t see sustainability as a priority until we really needed to. In the event of an accident, business continuity is key to keeping our business running. We believe the ability to serve customers during and immediately after an event improves customer loyalty and ensures quality.

Many small-to-medium-sized businesses (SMBs) believe they are too small and too risky to have a BCDR. Unfortunately, the impact on startups and SMBs during disasters is especially brutal because they have less cash reserves to deal with unexpected losses. Having a BCDR can prevent small businesses from incurring huge losses that could lead to losses until the situation returns to normal.

Is A Disaster Recovery Plan And Business Continuity Plan The Same?

We are a software provider (SaaS) with over 20 years of experience in software development with 12 offices and 10 data centers around the world. Our US headquarters is located in Pleasanton, California. The R&D center and global headquarters is located in Estancia IT Park, Chennai, India with a global infrastructure that hosts approximately 10000+ employees engaged in developing game-changing software products. Nearly 45+ million customers worldwide trust our applications for their business and IT needs.

The following outline describes Zoho’s business continuity and disaster recovery model that includes the resources, tasks, processes, checklists, best practices, and information that will be created, tested, and managed to be robust and survive the problem before the incident. Will be prepared for.

This model has helped Zoho minimize the impact, maintain critical operations, and quickly return to normal operations in any situation, regardless of the cause or duration. Based on our lessons learned over the past ten years, it can also serve as a blueprint for any new IT organization to simplify and streamline business continuity. Can also help enterprises start their own BCDR process based on their business model.

Business Continuity Planning

It combines the expertise of Zoho’s Business Disaster Recovery Committee (BCDRC) comprised of the board of directors and senior management, making it an essential read for business teams, risk managers, auditors, and other leaders. IT. It is the backbone of most organizations. They host mission-critical applications, store sensitive information and manage day-to-day operations. Disruptions in data center operations can cause significant downtime, loss of revenue, and damage to an organization’s reputation.

This is why it is important to have a disaster recovery plan for the data center. In this article, we will cover the key elements of a data center disaster recovery planning checklist, including the importance of a disaster recovery plan, the components of a disaster recovery plan, and how virtualization can help with disaster recovery in the data center.

A data center recovery plan is a set of procedures and policies that are created to ensure that an organization remains operational in the event of a disaster. A disaster is an event that disrupts the normal operations of a data center, such as a natural disaster, cyber attack, or power outage.

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Accidents happen all the time and can have a devastating impact on businesses. This can result in loss of income, poor reputation and even legal liabilities. For example, if a hospital experiences a data center failure, patient care may be affected, and there may be legal and financial implications. A data center disaster recovery plan is essential for businesses to protect themselves from these risks and ensure that operations can continue even in the event of a disaster.

Risk assessment. Risk assessment is the first step in creating a disaster recovery plan. It involves identifying potential risks and estimating the likelihood of those risks occurring. This process helps businesses understand what threats they face and plan their disaster recovery efforts.

Business Intelligence Agreement (BIA). BIA is the process of identifying critical business operations and determining how long they can remain offline before significant business impact. This process helps businesses determine their recovery

What Is Disaster Recovery As A Service (draas)?

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